WE WANT YOU TO LOVE WHAT YOU ORDERED.
BUT IF SOMETHING’S NOT QUITE RIGHT, HERE’S HOW WE HANDLE RETURNS:
[ COFFEE & MATCHA LATTE ]
DUE TO THE PERISHABLE NATURE OF COFFEE AND MATCHA PRODUCTS, WE’RE UNABLE TO ACCEPT RETURNS OR EXCHANGES FOR CHANGE OF MIND.
HOWEVER, IF YOUR ORDER ARRIVES:
- DAMAGED
- INCORRECT
- OR NOT UP TO STANDARD
PLEASE CONTACT US WITHIN 7 DAYS OF DELIVERY VIA RETURNS@LITTLEROGUE.COM.AU WITH YOUR ORDER NUMBER, ISSUE AND PHOTO, AND WE’LL MAKE IT RIGHT.
[ MERCHANDISE ]
UNUSED, UNWORN MERCHANDISE MAY BE RETURNED OR EXCHANGED WITHIN 14 DAYS OF DELIVERY, PROVIDED:
- ITEMS ARE IN ORIGINAL CONDITION
- TAGS AND PACKAGING ARE INTACT
- THE ITEM HAS NOT BEEN WORN, WASHED, OR USED
PLEASE CONTACT US WITHIN 14 DAYS OF DELIVERY AT RETURNS@LITTLEROGUE.COM.AU WITH YOUR ORDER NUMBER, ISSUE AND PHOTO, AND WE’LL MAKE IT RIGHT.
RETURN SHIPPING COSTS ARE THE RESPONSIBILITY OF THE CUSTOMER UNLESS THE ITEM IS FAULTY OR INCORRECT.ONCE RECEIVED AND INSPECTED, APPROVED REFUNDS OR EXCHANGES WILL BE ISSUED TO THE ORIGINAL PAYMENT METHOD OR SHIPPING ADDRESS.
[ FAULTY ITEMS ]
IF YOU RECEIVE A FAULTY OR INCORRECT ITEM, WE’LL COVER THE RETURN SHIPPING AND ARRANGE A REPLACEMENT OR REFUND.
PLEASE CONTACT US WITHIN 7 DAYS OF DELIVERY AT RETURNS@LITTLEROGUE.COM.AU WITH YOUR ORDER NUMBER, ISSUE AND PHOTO, AND WE’LL MAKE IT RIGHT.
[ SALE ITEMS ]
ALL SALE ITEMS ARE FINAL SALE AND NOT ELIGIBLE FOR RETURN OR EXCHANGE UNLESS FAULTY.